Background

Supreme Imports Ltd (Supreme) develops and provides certain consumer products that allow internet and/or digital connectivity. This includes certain of its smart lighting products.

Supreme is committed to ensuring the safety and security of our products. As part of this commitment, we’ve established a vulnerability policy to provide guidance for our smart products and systems.

Supreme actively seeks to identify and reduce potential vulnerabilities, but we also value input from our customers on actual or potential vulnerabilities they may discover.

Submitting a Report

If you have, or you believe you have, discovered a vulnerability in a Supreme smart product or service, please complete the form below.

If submitting a report please provide as detailed a summary of the vulnerability as you can, including:

  • Type of issue: The product, version, and (if known) software containing the bug or vulnerability, and if known, step-by-step instructions to reproduce the issue.
  • Impact of the issue, including any suggested mitigation or remediation actions, as appropriate.

What You Can Expect From Us

We take every report seriously and appreciate your efforts. We will strive to investigate every report to seek to ensure that appropriate steps are taken.

Within seven to ten business days, we will acknowledge receipt of your report.

Please bear in mind, we may contact you for further information. To the best of our ability, we will also provide status updates every two weeks, as appropriate, as remediation of the vulnerability progresses.

Unless you request and we agree otherwise, Supreme will communicate with you, the reporter, via e-mail. Your contact information and other potential personal information will be handled in accordance with our Privacy policy.

Security Update Support

We will deliver an updated experience for you on a regular basis, including updated security patches for a three year support period. Several factors may affect the date you actually recieve an update, e.g. devic emodel, sales country, operator variants etc. Users are reminded that all maintenance releases should be accepted as soon as possible for ensuring best performance.

Product Model Country Release Date Security Update EOL
S18459 ENERGIZER SMART B22 GLS GLOBAL 27.03.2024 27.03.2027
S18460 ENERGIZER SMART E27 GLS GLOBAL 27.03.2024 27.03.2027
S18461 ENERGIZER SMART E14 CANDLE GLOBAL 27.03.2024 27.03.2027
S18462 ENERGIZER SMART GU10 GLOBAL 27.03.2024 27.03.2027
S18477 ENERGIZER SMART FILAMENT GLS GLOBAL 27.03.2024 27.03.2027
S17165 ENERGIZER SMART PLUG GLOBAL 27.03.2024 27.03.2027
S17164 ENERGIZER SMART KIT 5MTR GLOBAL 27.03.2024 27.03.2027
S16899 ENERGIZER SMART B22 GLS GLOBAL 27.03.2024 27.03.2027
S16900 ENERGIZER SMART E27 GLS GLOBAL 27.03.2024 27.03.2027
S16901 ENERGIZER SMART E14 CANDLE GLOBAL 27.03.2024 27.03.2027
S16902 ENERGIZER SMART 5MTR STRIP GLOBAL 27.03.2024 27.03.2027
S16903 ENERGIZER SMART PLUG GLOBAL 27.03.2024 27.03.2027
S19261 EVEREADY SMART E14 CANDLE GLOBAL 27.03.2024 27.03.2027
S19259 EVEREADY SMART B22 GLS GLOBAL 27.03.2024 27.03.2027
S19263 EVEREADY SMART GU10 GLOBAL 27.03.2024 27.03.2027

Legal

As part of submitting any report, we expect you to:

  • comply with all laws in connection with your use of the product, your activities or your participation in this vulnerability disclosure program;
  • keep information about the potential vulnerability and about Supreme confidential between yourself and Supreme until we have a remedy in place or make the applicable information public, and not to use any of Supreme’s information or intellectual property for commercial or business purposes; and
  • not engage in any security research or vulnerability or threat disclosure activity that is inconsistent with this policy or the law, and not to represent any service or work provided by you is approved or endorsed by Supreme.

We thank you in advance for your efforts in supporting the security of our products and services.

Report a Vulnerability…

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Last updated: 8 May 2024